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Home Return and refund policy

Return and refund policy

Return and refund policy

Shop from home with ease and the comfort of knowing that Alianspet offers a 100% Satisfaction Guarantee on all over the counter medications. Our 30-Day Guarantee allows you the time needed to check items for accuracy; color, quantity, and size for your pet, etc.


In the highly unlikely event you are not completely satisfied with your purchase from alianspet (with the exception of prescription drugs and vaccines), we will gladly accept your return for an exchange or a refund. Kindly return your unused, unopened items in their original box and/or packaging in new condition within 30 days for a replacement or refund. Please note that shipping charges on returned items are non-refundable. Please contact our Customer Care Specialists at 1-877-500-9944 for further assistance on our return process.